Privacy Policy:

At Gracie Digital Studio, accessible at https://www.graciedigitalstudio.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how your data is collected, used, and shared when you visit or make a purchase from our website.

Who we are

Gracie Digital Studio is a business that designs and sells digital planners and productivity tools. Our website address is: https://www.graciedigitalstudio.com

Information We Collect

1. a) While You Visit Our Site

We may collect and store the following information:

• Products you have viewed (to show recently viewed items)
• IP address and browser type (to improve experience and security)
• Location data (to estimate taxes or regional availability)
• Cookies (to manage your basket contents and preferences)

1. b) When You Make a Purchase

When you purchase a product, we will collect:

• Your name
• Billing address
• Email address and phone number
• Payment details (handled securely via third-party processors)
• Optional account details such as username and password

This information is used to:

• Fulfil and deliver your order
• Send order confirmations and updates
• Respond to support requests or refund enquiries
• Prevent fraud and ensure website security
• Comply with tax, legal, and accounting requirements
• Improve our products and customer experience
• Send marketing communications if you opt in

Comments and Reviews

When visitors leave comments or reviews on our website:

• We collect the data shown in the form
• The visitor’s IP address and browser user agent may be used to help detect spam
• Once approved, your picture (if any) may appear next to your comment

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media Uploads

If you upload images to the site, we recommend avoiding files that include embedded location data (EXIF GPS). Visitors may download and extract such data from images if present.

Cookies

We use cookies to:

• Save your preferences
• Enable essential website functions (like logging in or checking out)
• Track usage for performance and analytics

If you leave a comment or create an account, you may opt to save your name, email and website in cookies for convenience. These may last up to one year. Temporary cookies may also be set during login to check your browser’s compatibility.

Embedded Content

Pages on this site may include embedded content (e.g., videos, images, articles) from third-party websites. Embedded content behaves as if you visited the source site directly and may collect data about you, use cookies, or track your interactions.

Who We Share Your Data With

We share your information only when necessary to provide our services, including:

• Payment processors (e.g., PayPal) – to process and verify transactions
• Shipping or digital delivery services (if applicable)
• Spam detection services – to protect our platform

We do not sell or rent your personal information.

Who Has Access to Your Data

Only authorised members of our team (e.g., administrators or store managers) have access to:

• Order and purchase history
• Customer contact and account information

They use this data solely to fulfil orders, offer support, and process payments or refunds.

How Long We Retain Your Data

We retain:

• Comments and their metadata indefinitely
• Customer order data for up to 6 years for legal and tax purposes
• Account information until the user deletes the account or requests removal

You may contact us at any time to request the deletion of your data (subject to legal retention requirements).

Your Rights Over Your Data

If you have an account or have made a purchase on our website, you may request:

• A copy of the personal data we hold about you
• Correction of inaccurate data
• Deletion of your data (except where required for legal or administrative purposes)

Requests can be made by emailing us at: [email protected]

Where Your Data Is Sent

Comments and form submissions may be checked via an automated spam detection service. Your data may also be stored or processed on secure servers hosted within the UK, EU, or other jurisdictions with adequate data protection laws.

Payments

We currently accept payments via PayPal. When you make a payment, some of your information is shared with PayPal, such as:

• Purchase amount
• Billing and shipping details

Please refer to the PayPal Privacy Policy for more information.

Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please contact:

Gracie Digital Studio

Email: [email protected]

Website: https://www.graciedigitalstudio.com