Refund & Return Policy:

At Gracie Digital Studio, we specialise in delivering high-quality, instantly downloadable digital planners and templates. Please read our refund policy carefully before making a purchase.

Digital Product Nature

All of our products are digital and delivered electronically. Once a purchase is completed and the download is initiated, you gain immediate access to the digital content.

No Returns or Exchanges

As digital products cannot be physically returned, we do not accept returns or exchanges. By completing your purchase, you acknowledge and agree that:

• You are purchasing a non-tangible digital item.
• Your right to withdraw from the purchase is waived upon download, as outlined in the Consumer Contracts Regulations (UK).

Refund Policy

We do not offer refunds for digital products unless:

• The file is defective or corrupt and cannot be accessed or opened as described.
• If the product has not yet downloaded (e.g. technical issues) and request a refund within 14 days of purchase.

If you experience any technical issues with your files, please contact us at [email protected] and we’ll be happy to assist you.

Before You Buy

Please ensure that:

• You have reviewed the product description and compatibility notes.
• You understand that these products are intended for use with specific apps or devices (such as GoodNotes, Notability, or compatible PDF annotation tools).
• You are aware that no physical item will be shipped.